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Building the future of business conversations.Sachin Kumar Mittal · Founder & CPaaS Leader

I build communication systems that help enterprises reach, engage and serve customers at scale. Founder & CEO of EASY SERVE Communication, with hands-on leadership across RCS, WhatsApp Business, Voice AI, IVR, SMS and Digital Screen Advertising.

Founder since 2015New Delhi, IndiaBuilt from zero
Sachin Kumar Mittal, Founder and CEO of EASY SERVE Communication
RCS MessagingScale with measurable response
Voice AIAutomated, human-centred journeys
WhatsApp BusinessConnected customer engagement
Bulk SMS & OTPDLT-compliant business messaging
Digital Screen AdsResidential, corporate & retail reach
10+Years in
CPaaS
1000+Businesses served
88L+Messages in one push
200 TPSRCS capability
1 Cr/dayMessaging scale
01
The operating edge

Technology meets commercial clarity.

The channel is only one part of the answer. I connect strategy, compliance, delivery, automation and response into one accountable business journey.

10+
01RCS Business MessagingRich engagement
02WhatsApp Business PlatformConnected journeys
03Voice AI, IVR & OBDIntelligent calling
04CPaaS & CRM IntegrationScalable architecture
05Founder-led Growth StrategyCommercial outcomes
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02
Selected business impact

Reach becomes valuable when it creates a response.

Selected campaign outcomes across high-volume RCS programs for real estate and retail.

Real Estate · Delhi NCR
800+Customer responses collected
Manesar RCS campaign

10 lakh delivered messages. One focused buyer journey.

A large-scale property campaign translated RCS reach into active enquiries by aligning the regional audience, creative proposition and direct response path.

10LDelivered
800+Responses
RCSChannel
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03
04
Leadership ecosystem

Companies, communities and classrooms.

Building across enterprise communication, founder collaboration, hyperlocal growth and applied industry learning.

Founder & CEO

EASY SERVE Communication

CPaaS and business messaging solutions for organisations across India.

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Guest Lecturer · IIM Jammu

Industry to classroom

Practical entrepreneurship, CPaaS and technology insight for emerging leaders.

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05
“I don’t begin with a platform. I begin with the business problem, the customer moment and the outcome that must improve.”
Customer voice

Every customer story, in one moving feed.

Individual Google feedback scrolls continuously. Live Google Business Profile data replaces this verified snapshot automatically when the official API connection is enabled.

Verified public snapshotUpdated September 2026

Rohit GaurVerified customer review G
5.0/5

“Great experience work with you and service provide by you is excellent.”

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Rahul OberoiVerified customer review G
5.0/5

“Amazing Services and Very Polite Communication by Staff and Owner.”

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POOJA LEKSHMIPublic review summary G
Customer feedback

Five-year collaboration with consistently friendly and cooperative support.

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Sahil MittalPublic review summary G
Customer feedback

Eight-year relationship covering website services, promotional calling and bulk SMS at reasonable prices.

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Swati AnandPublic review summary G
Customer feedback

Strong recommendation for quick problem solving and responsive service.

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Priyankka KandregulaPublic review summary G
Customer feedback

Quality work, timely delivery and a clear explanation of the solution.

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Let’s turn your communication challenge into a growth system.

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Frequently asked questions

Practical answers before you begin.

Who is Sachin Kumar Mittal?

Sachin Kumar Mittal is a CPaaS entrepreneur and the Founder and CEO of EASY SERVE Communication. He works across RCS Business Messaging, WhatsApp Business, Voice AI, IVR, SMS, CRM integration and digital screen advertising.

What does EASY SERVE Communication do?

EASY SERVE Communication helps Indian businesses plan and operate customer communication across messaging, voice, automation, digital visibility, infrastructure and compliance support.

Which business communication services are available?

The portfolio includes RCS, WhatsApp Business API, SMS and OTP, email automation, SMPP gateways, Voice OBD, IVR, AI voice bots, cloud call centres, CRM integration and digital screen advertising.

Which industries does EASY SERVE support?

Solutions are available for real estate, healthcare, education, retail and e-commerce, BFSI, logistics, startups and larger enterprises across India.

How can I discuss a project with Sachin Kumar Mittal?

Use the guided enquiry form, official WhatsApp number or phone contact to share the business objective, audience, expected volume, timeline and current systems.

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